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Resumes and cover letters need to be accomplishments-driven.
This worksheet is a companion piece to the article, For Job-Hunting Success:
Track and Leverage Your Accomplishments. Although much of the material in that
article overlaps this worksheet, you may wish to read the article.
Although resumes and cover letters should be accomplishments-driven (and
should NOT focus on duties and responsibilities), many job-seekers have
difficulty pinpointing their accomplishments. This worksheet will help you
brainstorm the accomplishments that will help sell you to your next employer.
Note to individuals in jobs with not-for-profit organizations: Some of the
questions below will not be relevant to people who've worked in organizations
that are not concerned with making a profit. However, many other questions still
are relevant to people like you, so answer as many as you can.
As you complete this worksheet, keep the following in mind:
- Try to list accomplishments that are specific and measurable.
- Quantify whenever possible. (Examples: Increased sales by 50 percent over
the previous year; Supervised staff of 25; Served a customer base of 150, the
largest on firm's customer-service team.)
- Use superlatives and "firsts." Use words such as "first," "only," "best,"
"most," and "highest."
- Consider the "so-what factor." For every accomplishment you list, ask
yourself, "so what?" Does the item you've listed truly characterize your
abilities and your potential for contributing to your the next employer's
success?
- Make sure each accomplishment is relevant to the type of job you seek.
Instructions for Accomplishments Worksheet: A series of brainstorming
questions are asked below for your four most recent jobs. Respond to as many of
the questions as you can for each job. For new graduates and others with minimal
job experience, be sure to complete the school and unpaid experience section.
A. YOUR CURRENT OR MOST RECENT JOB:
- In this job, what special things did you do to set yourself apart? How did
you do the job better than anyone else did or than anyone else could have
done?
What did you do to make this job your own? How did you take the
initiative? How did you go above and beyond what was asked of you in your job
description?
What special things did you do to impress your boss so that you might be
promoted?
And were you promoted? Rapid and/or frequent promotions can be especially
noteworthy.
How has the organization benefitted from your performance? How did
you/will you leave this employer better off than before you worked there?
List any awards you won, such as Employee of the Month, President's Club?
What are you most proud of in this job?
Check your annual performance reviews for this job. Provide below any
glowing or even complimentary quotes from your reviews. Did you consistently
receive high ratings?
Have you received any complimentary memos or letters from employers or
customers? Provide below quotes from these letters that support your
accomplishments.
What tangible evidence do you have of accomplishments -- publications
you've produced, products you've developed, software applications you've
written?
How did you contribute to this employer's profitability, such as through
sales increase percentages? How have you helped your employer to make money?
How did you contribute to the firm's Return on Investment (ROI)?
How did you contribute to operational efficiency in this job, such as
through cost reduction percentages? How did you help this employer or a part
of the organization to save money, save time, or make work easier?
How did you contribute to productivity, such as through successfully
motivating your team?
How did you make your company more competitive?*
How did you build relationships or image with internal and/or external
constituencies? How did you attract new customers or retain existing ones?*
How did you expand the business?*
How did you help the organization fulfill its mission statement?*
If you had to ghost-write a letter of recommendation about you from your
boss, what would be in it?*
How did you solve one or more specific problems in this job? What were the
problems or challenges that you or the organization faced? What did you do to
overcome the problems? What were the results of your efforts? Hint: Use the
SAR or PAR technique, in which you describe a Situation or Problem that
existed in a given job, tell what Action you took to fix the Situation or
Problem, and what the Result was. (See more about this technique: Behavioral
Interviewing Strategies, STAR Interviewing Technique, Behavioral Interviewing
Story.)
B. YOUR NEXT MOST RECENT JOB:
- In this job, what special things did you do to set yourself apart? How did
you do the job better than anyone else did or than anyone else could have
done?
What did you do to make this job your own? How did you take the
initiative? How did you go above and beyond what was asked of you in your job
description?
What special things did you do to impress your boss so that you might be
promoted?
And were you promoted? Rapid and/or frequent promotions can be especially
noteworthy.
How has the organization benefited from your performance? How did you/will
you leave this employer better off than before you worked there?
List any awards you won, such as Employee of the Month, President's Club?
What are you most proud of in this job?
Check your annual performance reviews for this job. Provide below any
glowing or even complimentary quotes from your reviews. Did you consistently
receive high ratings?
Have you received any complimentary memos or letters from employers or
customers? Provide below quotes from these letters that support your
accomplishments.
What tangible evidence do you have of accomplishments -- publications
you've produced, products you've developed, software applications you've
written?
How did you contribute to this employer's profitability, such as through
sales increase percentages? How have you helped your employer to make money?
How did you contribute to the firm's Return on Investment (ROI)?
How did you contribute to operational efficiency in this job, such as
through cost reduction percentages? How did you help this employer or a part
of the organization to save money, save time, or make work easier?
How did you contribute to productivity, such as through successfully
motivating your team?
How did you make your company more competitive?*
How did you build relationships or image with internal and/or external
constituencies? How did you attract new customers or retain existing ones?*
How did you expand the business?*
How did you help the organization fulfill its mission statement?*
If you had to ghost-write a letter of recommendation about you from your
boss, what would be in it?*
How did you solve one or more specific problems in this job? What were the
problems or challenges that you or the organization faced? What did you do to
overcome the problems? What were the results of your efforts? Hint: Use the
SAR or PAR technique, in which you describe a Situation or Problem that
existed in a given job, tell what Action you took to fix the Situation or
Problem, and what the Result was. (See more about this technique: Behavioral
Interviewing Strategies, STAR Interviewing Technique, Behavioral Interviewing
Story.)
C. YOUR NEXT MOST RECENT JOB:
- In this job, what special things did you do to set yourself apart? How did
you do the job better than anyone else did or than anyone else could have
done?
What did you do to make this job your own? How did you take the
initiative? How did you go above and beyond what was asked of you in your job
description?
What special things did you do to impress your boss so that you might be
promoted?
And were you promoted? Rapid and/or frequent promotions can be especially
noteworthy.
How has the organization benefited from your performance? How did you/will
you leave this employer better off than before you worked there?
List any awards you won, such as Employee of the Month, President's Club?
What are you most proud of in this job?
Check your annual performance reviews for this job. Provide below any
glowing or even complimentary quotes from your reviews. Did you consistently
receive high ratings?
Have you received any complimentary memos or letters from employers or
customers? Provide below quotes from these letters that support your
accomplishments.
What tangible evidence do you have of accomplishments -- publications
you've produced, products you've developed, software applications you've
written?